- All glasses, frames and lenses, are covered by a free 1 year damage replacement warranty. In the event a damage claim is made, we will issue a replacement.
All orders are shipped at no cost to you. Shipping takes 4-5 days to arrive. However, please be aware that the amount of time it takes to make glasses can vary depending on coatings and lens types. Anti-Glare coating, for example, can take up to 48 hours to cure.
All frames & lenses are inspected for quality & clarity. There are 3 stages of inspection up to final inspection.
What we check for
- Frame quality
- Lens clarity
- Prescription accuracy
- Visual inspection
We strongly believe in quality and superior customer service. So, If a pair of glasses fails the inspection for any reason, we remake the pair of glasses before we send them out.
In the event your prescription changes, or your doctor issues you a newer prescription, we will remake your lenses with the new prescription up to one time within 30 days of your original purchase.